If you cannot receive the email verification code, please check whether the following conditions exist:
1. Your mailbox is full
Solution: Delete some emails and try again.
2. The verification email may be misjudged as spam
Solution: Please find the mail of service@picol.com in the trash can. If your email service provider sends Picol emails into your spam folder, you can mark them as “safe” by whitelisting Picol’s email addresses.
Addresses to whitelist:
- service@picol.com
3. The operation frequency is too fast, making the previous email verification code invalid
Solution: Reduce the operating frequency and avoid repeatedly clicking the “SEND” button.
4. Once actively blocked the service@picol.com email address
Solution: Lift the restriction on the service@picol.com mailbox.
5. Logged in to the wrong account
Solution: Check your email for a verification code for registration. If not, it means that you have not registered with this email.
6. The network environment is unstable
Solution: You can move to an open area to ensure network reception is stable, and click Resend after 60 seconds.
We recommend registering with an email domain such as Gmail, Outlook, etc.