FAQ

USDT trading pairs： AAVE/USDT ACH/USDT ADA/USDT AE/USDT AGLD/USDT AKRO/USDT ALGO/USDT ANKR/USDT ANT/USDT API3/USDT AR/USDT ARPA/USDT AST/USDT ATOM/USDT AUCTION/USDT AVAX/USDT BADGER/USDT BAGS/USDT BAT/USDT BCH/USDT BICO/USDT BIX/USDT BLZ/USDT BORING/USDT BSV/USDT BTC/USDT BTM/USDT BTS/USDT BTT/USDT CHZ/USDT CKB/USDT CRE/USDT CRO/USDT CRU/USDT CRV/USDT CSPR/USDT CTXC/USDT CVC/USDT CVX/USDT CVP/USDT DAI/USDT DASH/USDT DCR/USDT DF/USDT DOCK/USDT DOGE/USDT DOT/USDT DYDX/USDT EDEN/USDT EGLD/USDT ELA/USDT ELF/USDT …

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If you already hold cryptocurrency assets, you can use the withdrawal function on external wallets/platforms to withdraw cryptocurrency to your Picol account. Cryptocurrencies are transferred via “addresses”. Access for Picol Wallet Address 1. Log in to your Picol account. After successfully logging in to the account, click [Deposit] on the Home page.2. Select the name …

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If you already hold cryptocurrency assets, you can use the withdrawal function on external wallets/platforms to withdraw cryptocurrency to your Picol account. Cryptocurrencies are transferred via “addresses”. Please follow the steps below and deposit crypto to your Picol account successfully: We use USDT as an example to illustrate the corresponding deposit steps. 1. Log in …

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There are usually the following reasons that cannot able to log in. Please check them one by one. Wrong Account If you have mutiple Picol accounts, please check whether the password or verification code you entered corresponds to the account. Incorrect password Please check the caps of your password and whether you enter any extra …

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If your Picol account show some Total balance, but show the error that “Not enough balance” when creating a bot order. Please do ensure the following situation: 1. The order’s Investment coin is not your holding coin In the crypto market, trading pairs are built up with [Base Currency] / [Quote Currency] e.g. BTC/USDT, USDT is …

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The system will be frozen/occupied the used assets for the orders to prevent the reuse of the assets in your account. Please notice: Picol will not actively freeze any funds of users without any reason. Account funds are usually frozen for the following reasons: The running trading bots usually make the funds locked and unable …

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This article will take the App version as an example to let you know quickly how to view your account assets and allocate funds. You can check “My Wallet” and “History” to totally understand every detail of the usage of your Picol account. Please find the same entry name of the steps below to view on Web-version …

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FAQ 1. Why does the withdrawal platform show that the withdrawal has been completed, but the tokens have not arrived on Picol? Since the blockchain transfer needs to be confirmed block confirmations on the blockchain. Averagely, it will take 1 hour (except for some crypto). The specific time will be determined by the transfer currency, …

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Withdrawal process The withdrawal process of Picol is as follows: Your Picol account > blockchain confirmation > Deposited on the external wallets/platforms. Please check the transfer status on the withdrawal transaction page: 1. Reviewing: Your withdrawal operation is still under review by us, and we will process your withdrawal request after the review is completed. …

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The Deposit process on Picol: Withdrawal on external wallets success > Blockchain Confirmation > Deposit to Picol account Please confirm that the withdrawal status of the platforms or wallets that initiated the withdrawal is displayed as completed. And the “Status” field of the transfer has been successfully displayed on the blockchain scan. If the above …

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